All orders are processed within 3-5 business days. You will receive a confirmation email with tracking information once your order has shipped. Please note that orders are not processed or shipped on weekends or holidays. If you have any questions or concerns about your order, feel free to contact us at SweetMylaCandles@gmail.com.

Sweet Myla Exchange Policy

At Sweet Myla, we want you to be delighted with your purchase. If you need to exchange an item, we’re here to help make the process as smooth as possible.

Exchange Policy:

• Personalized and Custom Orders: These items are non-refundable and not eligible for exchange.
• All Other Products: If you’d like to exchange a product, please contact us within 14 days of receiving your order.

How to Request an Exchange:

1. Contact Us: Email us at SweetMylaCandles@gmail.com with your order number and the item you wish to exchange.
2. Exchange Instructions: We’ll provide you with instructions on how to return the original item and select your preferred replacement.

Conditions for Exchanges:

• Items must be unused and in their original packaging to qualify for an exchange.
• Shipping costs for returning the original item are the customer’s responsibility. We will cover the shipping cost for sending the replacement item.

Processing Time:
Once we receive the returned item, we’ll process your exchange within 5-7 business days.

Thank you for shopping with Sweet Myla. If you have any questions or need assistance, don’t hesitate to reach out. We’re here to ensure your satisfaction!

Sweet Myla Return Policy

At Sweet Myla, your satisfaction is our top priority. We take pride in our products and want you to love them as much as we do. If, for any reason, you're not completely satisfied with your purchase, please don't hesitate to reach out to us at SweetMylaCandles@gmail.com. We’re here to help and will do our best to make things right.

Return & Exchange Policy:

• Personalized and Custom Orders: Due to the unique nature of these products, personalized and custom orders are non-refundable.
• All Other Products: If you're not satisfied with your purchase, please contact us within 14 days of receiving your order. We’ll gladly assist you with a return or exchange.

How to Start a Return:
Simply email us at SweetMylaCandles@gmail.com with your order number and the reason for your return. We’ll guide you through the process to ensure it’s as smooth as possible.

Conditions:

• Items must be unused and in their original packaging to be eligible for a return or exchange.
• Refunds will be issued to the original payment method once the returned item is received and inspected.

Thank you for choosing Sweet Myla. We’re here to ensure you have a positive experience with our products and service.