Winter Cabin

Sweet Myla Shipping Policy

At Sweet Myla, we strive to deliver your orders promptly and efficiently. Here’s what you need to know about our shipping process:

Processing Time:
All orders are processed within 2-3 business days. Please note that orders are not processed or shipped on weekends or holidays.

Shipping Rates & Delivery Estimates:
We offer a flat shipping fee of $7.00 for all orders within the United States. Enjoy free shipping on orders over $75.00!

Delivery times vary depending on your location:

• Economy Shipping: 5-8 business days
• Standard Shipping: 3-4 business days (additional charges may apply)
• Express Shipping: 1-2 business days (additional charges may apply)

Order Tracking:
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order directly through the link provided.

Shipping Restrictions:
We currently ship within the United States. International shipping is not available at this time.

Lost or Damaged Packages:
Sweet Myla is not responsible for lost or damaged packages due to shipping carrier errors. However, if you experience an issue, please contact us at SweetMylaCandles@gmail.com with your order number, and we will assist you in resolving the issue.

Returns & Exchanges:
For information on returns and exchanges, please refer to our Return Policy [link to return policy].

Thank you for choosing Sweet Myla! We appreciate your business and are committed to providing you with a smooth and enjoyable shopping experience

Sweet Myla Return Policy

At Sweet Myla, your satisfaction is our top priority. We take pride in our products and want you to love them as much as we do. If, for any reason, you're not completely satisfied with your purchase, please don't hesitate to reach out to us at SweetMylaCandles@gmail.com. We’re here to help and will do our best to make things right.

Return & Exchange Policy:

• Personalized and Custom Orders: Due to the unique nature of these products, personalized and custom orders are non-refundable.
• All Other Products: If you're not satisfied with your purchase, please contact us within 14 days of receiving your order. We’ll gladly assist you with a return or exchange.

How to Start a Return:
Simply email us at SweetMylaCandles@gmail.com with your order number and the reason for your return. We’ll guide you through the process to ensure it’s as smooth as possible.

Conditions:

• Items must be unused and in their original packaging to be eligible for a return or exchange.
• Refunds will be issued to the original payment method once the returned item is received and inspected.

Thank you for choosing Sweet Myla. We’re here to ensure you have a positive experience with our products and service.